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The original item was published from 4/22/2025 3:35:24 PM to 4/23/2025 10:03:06 AM.
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Posted on: April 22, 2025[ARCHIVED] PRESS RELEASE | Internet Outage Affecting City Email and Services

FOR IMMEDIATE RELEASE
April 19, 2025
Internet Outage Affecting City Email and Services
Sunnyside, WA – The City of Sunnyside is currently experiencing an internet outage that is impacting access to our email system and other digital services. This disruption is due to a broader issue affecting our internet service provider, Yakima County, which is currently unable to make necessary repairs because of an ongoing ATF-led arson investigation at the site of a recent fire.
As a result of the outage:
• Emails to the City of Sunnyside may bounce back or go unanswered at this time. We apologize for the inconvenience and appreciate your patience as we work through this issue.
• Utility payments can still be made in person at the billing window at City Hall. Our team has installed a temporary wireless solution to continue serving residents.
• If you have urgent questions, please call the City Hall main line at 509-836-6305. Our staff is available to assist you during regular business hours.
We understand the frustration this may cause and are taking steps to minimize disruption to public services. Our IT Department is working closely with Yakima County and preparing contingencies to ensure more reliable service in the future.
We will provide updates as more information becomes available.
Contact:
City of Sunnyside
Main Line: 509-836-6305
www.sunnyside-wa.gov